How fast will I get my order?

Lead times are listed for every item on the site. This is the number of business days it takes to prepare your item for shipping. If you need an item faster than the lead time shown, or if you have any questions, contact us – we love a challenge and would be happy to help!

Can I ship internationally?

Yes. It’s best to work with your customer support team on this since each case is different. Please contact us!

What type of payments do you accept?

Comerica Promo Store accepts purchase orders via your procurement system, Ariba. If you do not have access to Ariba, please contact your Field Marketing Representative to place your order.

Do you charge sales tax?

We collect all applicable taxes for goods and services delivered to Georgia, Massachusetts, New Jersey, and New York.

What is your return policy?

Since we offer made-to-order goods, we do not issue refunds or exchanges once the order is accomplished and the product is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply. Therefore, we DO honor requests for the refunds for defective or damaged merchandise, provided these requests are made within three business days of receipt of the merchandise. Please contact your account manager for more information.